Differences

This shows you the differences between two versions of the page.

--- ultimaker_3_extended:ultimaker_3_extended [2025/01/13 02:02] – [Ultimaker 3 Extended] formlab
+++ ultimaker_3_extended:ultimaker_3_extended [2026/04/27 04:01] (current) – [Yearly] formlab
@@ Line 33: / Line 33: @@
   * [[https://ultimaker.com/en/resources/52504-clean-the-feeders|Clean feeders]]
   * [[https://ultimaker.com/en/resources/52505-replace-the-bowden-tubes|Replace Bowden tubes]]
+===== Troubleshooting =====
+==== Printer not in remote clusters  ====
+✔ Solved\\
+/04/2026
+When you want to print via cloud you get the message 'printer not in remote clusters'.
+In the browser, go to [[https://digitalfactory.ultimaker.com/|Digital factory]] and remove the printers that you can't print on via the cloud.
+Restart the computer.\\
+Make sure that cura is not open. Then go to the printer.
+On the printer
+  * system > Maintenance > Digital Factory reset. (The printer restarts)
+  * after the restart, go to system > netword > Digital Facotory > Connect to Digital Factory. You'll get a 6 digit code
+(you don't need a firmware upgrade. they are now on 5.3 which is the highest firmware. (Unmaintained, no new firmware updates coming)).
+On the computer, go to [[https://digitalfactory.ultimaker.com/|Digital factory]] again and add a new printer. Select the 'S' printer type and add the code to pair up the printer. The printer shows it's offline, but after a minute or two it changes to the active online status.